Reservation Procedures and Scheduling:

1. Reservations and payments may be made up to 18 months in advance by booking online at www.opulencegallery.com. OR booking onsite with the OG team.

2. Reservation times include the set-up and clean-up of your event. Functions and festivities are expected to end at least 1 hour prior to the contract end time to allow for clean-up. If additional time is needed for extra set-up and/or clean-up, please select a package that allows for the needed time. Due to event scheduling, early entry is not permitted.

Payments:

1. A rental deposit of 50% of the total rental fee, plus a refundable security/damage fee of $300, is required at the time of booking. Dates will not be reserved without payment.

2. The balance due on the total rental fee must be paid 14 days prior to the event, or risk forfeiture of deposit per cancellation policy.

3. The security/damage deposit will be returned within 10 days after event if policies are followed and no damage is found.

 

Cancellations/Date Changes:

1. The client will forfeit the entire rental deposit if cancellation or date change is made less than 30 days from the original rental date.

2. Cancellation of a rental request must be made at least 30 days in advance of original event date to receive a refund equivalent to 50% of the rental deposit.

3. The security/damage deposit will be returned (in full) within 10 days for all cancellations.

4. Date change requests fees are as follows:

   • Greater than 60 days prior to scheduled event – no reschedule fee

   • 60 to 30 days prior to scheduled event - $50 reschedule fee

   • Less than 30 day prior to scheduled event - $100 reschedule fee

5. If Opulence Gallery must cancel your event, Opulence Gallery will provide immediate notice, and you may exercise the option to apply your deposit to a future event or be fully refunded for any payments made.

 

Alcohol

1. Only Opulence Gallery bar staff are permitted to serve alcohol. Outside bar services and self-service is not permitted.

2. Alcohol may not be served to, or consumed by, anyone under the legal drinking age of 21. All guests requesting alcoholic beverages must be prepared to present photo ID. Age identification shall conform to the statutory requirements imposed by the licensing state or federal agency. Documents altered in anyway are unacceptable.

3. Opulence Gallery bar staff reserves the right to refuse alcoholic beverage service if the person is either underage or proper identification cannot be produced.Opulence Gallery will refuse alcoholic beverages to any person that appears intoxicated.  Opulence Gallery reserves the right to refuse and forbid requested service or arrangements as being impermissible on the grounds of safety, security, or similar concerns.

4. Renters or their guests shall not serve or sell alcohol to anyone. Renters shall use all reasonable means to prevent guests and participants from driving under the influence of alcohol or with a blood alcohol level of .08% or higher.

5. Alcoholic beverages served at the bar must be kept in the building. It is not to be consumed outside, including the parking lot.

6. Cash bars are not allowed.

Security

1. Opulence Gallery will provide all needed security via third-party supervision needed for the activities planned for by the renter.

2. Opulence Gallery reserves the right to require renter to provide additional security and supervision to a degree determined by Opulence Gallery depending on the size, intensity, and nature of renter’s event

​

Venue Usage
An Opulence Gallery run of show will be issued for all venue reservations. This is sent via email to contracted party and those approved for contact. Venue Security will be onsite to ensure the renter and their vendors comply with the rules and regulations for the use of the facility. If there are serious infractions, the group or individual may be asked to leave the facility immediately. Opulence Gallery reserves the right to withhold the security deposit for rule violations, not leaving
the facility by specified time stated on reservation, damage or excessive clutter that requires additional staff clean-up, or last-minute rental cancellations.

1. 1.Smoking (including the use of the use of e-cigarettes, vaporizers/hookah, etc.) is not allowed inside the building. Smoking outside of the building must be done in designated areas as defined by state laws and Flossmoor Commons regulations.

2. Animals, except for certified service animals, are not allowed on the premises. 

3. Music/DJs are allowed but must abide by the Village of Flossmoor noise ordinance. Music cannot be disruptive to other tenants of Flossmoor Commons.

4. Nothing may be attached to the walls, windows, doors, ceilings, or bar area using thumb tacks, pushpins, nails, glue, staples, or tape.

5. The use of confetti, glitter, straw, hay, rice, birdseeds are prohibited. 

6. Fireworks and pyrotechnics are prohibited. Sparklers are prohibited without the consent of Opulence Gallery. All candles must be completely enclosed in glass or other non-flammable holder.

7. Renters using the venue will be responsible for their general clean-up, and cleanup by their agents (caterers, decorators, etc.). Any renter leaving excess trash in the common areas, restrooms, bar area, prep area and outside may be subject to a deduction of their security deposit and additional charges.

8. All equipment and belongings of the renter must be removed upon completion of rental.

9. Opulence Gallery is not responsible for lost or stolen property of renter or event attendees

​

​