Reservation Procedures and Scheduling:

1. Reservations and payments can be made up to 18 months in advance by booking online at Opulence Gallery's website.
   Reservation times include setup and cleanup for your event. Events should conclude at least 1 hour before the contract end time to allow for cleanup. If extra setup or cleanup time is needed, choose a package that accommodates this. Early entry is not permitted due to scheduling.

2. An identification document (e.g., driver's license, state-issued ID) will be required for the event file. The information provided must match the contract signee and/or the credit/debit card used for contract accuracy and verification purposes. 

Payments:

1. A rental deposit of 50% of the total rental fee, plus a refundable security/damage fee of $300, is due upon booking to secure your date. 

2. The remaining balance of the rental fee must be paid at least 14 days before the event date to avoid forfeiture of the deposit per the cancellation policy. 

3. The security/damage deposit will be refunded within 10 days after the event if all policies are followed and no damage is found.

 

Cancellations/Date Changes:

1. If you cancel or change the date less than 90 days before the rental date, the entire rental deposit will be forfeited. 

2. Cancellations made 91 days or more in advance of the event date will receive a refund equivalent to 50% of the rental deposit. 

3. The security/damage deposit will be fully refunded within 10 days for all cancellations. 

4. Date change fees:

• More than 90 days before the event: No fee

• 89 to 60 days before the event: $50 fee

• Less than 60 days before the event: $100 fee

 

Force Majeure: 

1. Opulence Gallery shall not be liable for any failure or delay in performing its obligations under this Agreement, if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil commotion, fire, flood, governmental regulations or directions, labor disputes, or failures or interruptions of transportation, communication, or power supply.

2. If Opulence Gallery is affected by such circumstances, it shall promptly notify contractee in writing of the nature and extent of the circumstances causing the delay or failure and use its best efforts to resume performance under this Agreement as soon as reasonably practicable.

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Alcohol

1. Only Opulence Gallery bar staff are allowed to serve alcohol. Outside bar services and self-service are not permitted.

2. Alcohol cannot be served to or consumed by anyone under 21. Guests must present photo ID to verify age, meeting state or federal requirements. Altered documents are not accepted.

3. Opulence Gallery bar staff reserves the right to refuse alcohol service to underage individuals or those without proper ID. Service will also be refused to visibly intoxicated persons.

4. Opulence Gallery reserves the right, in its sole discretion, to expel anyone who in its judgment is intoxicated or under the influence of alcohol or drugs, or who shall in any manner do or participate in any act jeopardizing the rights, use permit, or insurability of Opulence Gallery or the safety of its staff, guests or building contents.

5. Renters and their guests are prohibited from serving or selling alcohol. They must take reasonable measures to prevent guests from driving under the influence (per state guidelines).

6. Alcoholic beverages served at the bar must be consumed inside the building. Consumption outside, including in the parking lot, is prohibited.

7. Cash bars are not allowed.

Security

1. Opulence Gallery may provide security via third-party supervision as-needed for the activities planned for by the renter.

2. Opulence Gallery reserves the right to require renter to provide additional security and supervision to a degree determined by Opulence Gallery depending on the size, intensity, and nature of renter’s event

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Venue Usage

1. An Opulence Gallery event coordinator will ensure the event space is set up as requested and that all rules are followed.

2. Serious infractions may lead to immediate eviction. Opulence Gallery reserves the right to withhold the security deposit for rule violations, late vacating, damage, excessive clutter, or last-minute cancellations

 

Additional Venue Usage

• Smoking (including e-cigarettes, vaporizers/hookah, etc.) is not allowed inside. Outdoor smoking must adhere to designated areas as per state of Illinois and Flossmoor Commons regulations.

• Animals, other than certified service animals, are not permitted on the premises.

• Music/DJs are permitted but must comply with the Flossmoor noise ordinance and not disturb other tenants.

• The venue may use event photos or media for promotional purposes unless otherwise specified by the renter.

• No items may be attached to walls, windows, doors, ceilings, or the bar area using tacks, nails, glue, staples, or tape.

• Use of confetti, glitter, straw, hay, rice, birdseed, pinatas, etc., is prohibited.

• Fireworks, pyrotechnics, and sparklers are not allowed without Opulence Gallery's consent. Candles must be in non-flammable, enclosed holders.

• Opulence Gallery will not be held liable for damage, food poisoning, or illness related to food, décor, or outside vendors.

• A facility inspection sheet must be completed and signed by the renter before and after the event.

• Renters are responsible for cleanup and ensuring their agents (caterers, decorators, etc.) clean up properly. Excess trash left in common areas, restrooms, bar areas, prep areas, or outside may result in a deduction from the security deposit and additional charges. Balloons must be deflated and properly disposed and/or taken off the Flossmoor Common Premises following event.

• Client hereby assumes the responsibility to ensure that minors (under 18) are supervised at all times by their parents or guardians. Failure to supervise or control Guest minors is a breach of this Agreement and are grounds for immediate expulsion from the Venue per the terms below.

• All renter equipment and belongings must be removed promptly after the event.

• Onsite caterers must submit the catering agreement form at least 7 days before the event.

• Clients and Guests shall comply with all applicable City, County, State and Federal laws and shall conduct no illegal act at the Venue.

• The client agrees and acknowledges that any violation of the terms and conditions as stated herein may be grounds for immediate expulsion from the Venue and conclusion of the rental period, as determined at the sole discretion of Opulence Gallery. In such cases NO refund of the event costs shall be made.​